Case Studies

Mission outcomes in practice

Representative engagements that illustrate how SURV delivers measurable value for federal agencies.

01Department of Defense Agency

Zero Trust Architecture for Defense Network Modernization

Challenge

A DoD agency needed to transition from a legacy perimeter-based security model to a Zero Trust architecture across a network supporting 12,000 users — while maintaining operational continuity and meeting CISA Zero Trust Maturity Model requirements.

Solution

SURV developed a phased Zero Trust roadmap aligned to the DoD Zero Trust Strategy, implemented identity-centric access controls, deployed micro-segmentation across critical enclaves, and stood up continuous monitoring capabilities — all while keeping mission systems operational.

Results

Achieved Zero Trust Maturity Level 2 within 14 months

Reduced lateral movement attack surface by 73%

Maintained 99.9% uptime during transition

Passed IG security audit with zero critical findings

CybersecurityCloud & Infrastructure

02Federal Health Agency

Enterprise Data Platform for Federal Health Agency

Challenge

A large federal health agency was making critical policy decisions based on quarterly spreadsheet reports from 14 disconnected data systems. Leadership lacked real-time visibility, and data quality issues were causing reporting discrepancies.

Solution

SURV designed and implemented a cloud-based enterprise data platform with automated ETL pipelines, master data management, and self-service BI dashboards — consolidating all 14 data sources into a governed, real-time analytics environment.

Results

Reduced reporting cycle from 90 days to real-time

Consolidated 14 data sources into a single governed platform

Enabled self-service analytics for 200+ program managers

Achieved Federal Data Strategy compliance milestones

Data & AnalyticsCloud & Infrastructure

03Federal Civilian Agency

AI-Powered Document Processing for Benefits Adjudication

Challenge

A civilian agency processed over 400,000 benefit applications annually, each requiring manual review of supporting documentation. Backlogs exceeded 6 months, and error rates in manual classification were impacting veteran outcomes.

Solution

SURV developed an AI-powered document classification and extraction system using NLP and computer vision, integrated with the agency's existing case management system. The solution included human-in-the-loop review for edge cases and full audit trails for compliance.

Results

Reduced document processing time by 68%

Decreased classification error rate from 12% to under 2%

Cleared 6-month backlog within 4 months of deployment

Achieved ATO with no security findings

AI SolutionsProgram Management

04DHS Component Agency

Cloud Migration & DevSecOps Pipeline for DHS Component

Challenge

A DHS component was running mission-critical applications on aging on-premise infrastructure with manual deployment processes. System outages were increasing, and the agency needed FedRAMP-authorized cloud hosting to meet compliance mandates.

Solution

SURV led an end-to-end cloud migration to AWS GovCloud, implementing Infrastructure as Code, containerized workloads, and a full DevSecOps CI/CD pipeline with integrated security scanning — achieving FedRAMP authorization for all migrated systems.

Results

Migrated 23 applications to AWS GovCloud in 10 months

Reduced deployment time from weeks to under 2 hours

Achieved FedRAMP High authorization

Cut infrastructure costs by 34% through FinOps optimization

Cloud & InfrastructureCybersecurity

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